A witness to Pascale Communications' growth over the years, we asked one of our longstanding and most loyal employees, and Executive Director, Erin Caffrey, for input on what makes our team and technique so successful.
Managing Virtually
In five years, I’ve learned a lot about management. While some things, like client services are the same both in an agency or working virtually (be responsive and and put the client’s needs first), there are aspects of a virtual office that are truly unique.
Bottom line: It takes a self-driven, organized and focused person to make a successful arrangement. When managed successful the result is a nimble, effective team!
There is a delicate balance between bringing on new, eager talent and experienced veterans. We have a healthy mix of both that educes a intergenerational collaborative environment.
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There are also many tools available to help manage a virtual team.
ReplyDeleteA voice collaboration tool such as Grapevine (www.grapevinetalk.com) - makes it much easier by giving people the feeling of being in the same room together even if spread across the globe.